Answers, Straight Up
Frequently Asked Questions
Everything you might want to know before you call. Don't see your question? We're a phone call away.
What areas does SMR Plumbing & Heating serve?
SMR Plumbing & Heating serves the entire Dallas–Fort Worth metroplex, including Dallas, Fort Worth, Arlington, Plano, Irving, Frisco, McKinney, Garland, Grand Prairie, Richardson, Carrollton, Denton, Lewisville, and surrounding communities.
Is SMR Plumbing & Heating licensed and insured?
Yes. SMR Plumbing & Heating operates under Texas Master Plumber license M-39571 and carries insurance. Every job is performed by trained, licensed professionals and finished to Texas plumbing code.
Does SMR offer 24/7 emergency service?
Yes. SMR Plumbing & Heating provides 24/7 emergency plumbing service across DFW for burst pipes, sewer backups, no-water situations, and no hot water. Call any time and a real person will help you triage and dispatch a technician.
How much does a plumber cost in Dallas–Fort Worth?
Pricing depends on the job, but SMR uses upfront, flat-rate pricing: we diagnose the problem and give you a fixed price to approve before any work starts — so you're never surprised by an hourly bill. Estimates for larger projects like repiping or installs are free.
What kind of plumbing work does SMR handle?
SMR covers the full range of residential and commercial plumbing — leak detection and repair, faucet/fixture/toilet work, water heater repair and installation (tank and tankless), drain cleaning and sewer service, repiping, gas line installation and repair, slab leaks, and commercial plumbing build-outs and maintenance — all backed by Texas Master Plumber license M-39571.
How quickly can SMR come out?
For most of the DFW metroplex, SMR offers same-day service for standard calls and immediate 24/7 response for emergencies. Call and we'll give you a real arrival window, not a vague all-day promise.
Do you provide free estimates?
SMR provides free estimates on installations and larger projects such as water heater replacement, repiping, and gas line work. Diagnostic and repair calls are quoted with upfront flat pricing you approve before work begins.
What brands of water heaters do you install?
SMR installs and services major, reliable brands of tank and tankless water heaters. We recommend the right unit for your home's hot-water needs and budget rather than pushing a single brand.